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Can of soup with tomatoes

Manage expectations and avoid disappointed clients

My mum’s home-made potato soup is exceedingly tasty – she calls it “Mother’s Brew” and we, her now-very-grown-up children, have been fans of this tattie-based treasure since even before we could hold a spoon. However, one memorable day, when I was eight or nine, mother informed my brother and me (yes, “me” is correct   – see why here)

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Spellcheckers – the proofreader’s friend or foe?

You may not be a trained writer, but you’ve still laboured valiantly to the end of a marathon 26-page marketing report for an important client – an epic feat of writing endeavour, which has caused you to sacrifice numerous social engagements (not to mention the odd rainforest…). At this point, the perfect scenario would be

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